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ATLANTA, March 12, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, announces today a summary of all of upcoming industry and virtual events. Professionals from around the world will have an opportunity to hear from industry experts at these events and learn how the recently announced Jacada Interact 11 can drive end-to-end automation in customer service.
“The role of automation in customer service is one of the hottest topics in the industry,” states Valerie McSorley, Founder & Executive Producer of Contact Center Nation. “We are pleased to host innovative vendors like Jacada share face-to-face insights with our community. Whether at the Contact Center Nation or at any of these industry events, don’t miss an opportunity to network with your peers.”
Looking for more places to meet with Jacada in 2019, visit the Jacada events page.
Jacada’s automation expertise and IP within customer operations continues to deliver end-to-end customer service automation solutions to global enterprises helping them move further down an autonomous CX path. From guiding the contact center agents and automating their manual tasks to fully automated self-service solutions, Jacada automates interactions while improving customer experience. Our 27 years of experience in automating customer service processes for global enterprises, together with proven outcome-focused integration capabilities, enable worry-free deployments with lower Total Cost of Ownership. Founded in 1990, Jacada operates globally with offices in Atlanta, USA; London, England; Munich, Germany; and Herzliya, Israel. More information is available at www.Jacada.com.
Sr. Product Manager